Welcome to PocketPing

PocketPing is a lightweight chat widget that forwards messages to your favorite messaging apps (Telegram, Discord, Slack) and lets you reply directly from there.

The Problem

Traditional live chat tools force you to:

• Keep a dashboard tab open 24/7
• Miss messages when you're away from your computer
• Pay for expensive seats and features you don't need

The Solution

Result: Reply to customers from anywhere, even from your phone while walking your dog.

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Key Features

1. Bidirectional Messaging

Not just notifications—reply directly from Telegram, Discord, or Slack. The conversation syncs in real-time.

2. Custom Events

Track user actions and trigger automations:

// Frontend: track when user clicks pricing
PocketPing.trigger('clicked_pricing', { plan: 'pro' });

// Backend: react to the event
onEvent: (event, session) => {
  if (event.name === 'clicked_pricing') {
    pp.sendMessage(session.id, {
      content: "I see you're checking our Pro plan! Want a demo?"
    });
  }
}

3. AI Fallback

When you're away, AI responds using your custom instructions:

4. Lightweight Widget

The widget is ~60 KB gzipped via the CDN (or ~32 KB gzipped via the npm/ESM build) — lean compared to most hosted chat widgets:

Widget	Size (gzipped)
Crisp	~88KB
Drift	~61KB
Intercom	~80KB+
PocketPing	~60 KB (CDN) / ~32 KB (ESM)

Minimal impact on your page load time.

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Who Is This For?

Use Case	Why PocketPing
Solo founders	Reply from your phone, AI handles off-hours
Small teams	No per-seat pricing, everyone uses their existing apps
Developers	Self-host option, full API access, custom events
Privacy-focused	Self-host = your data stays on your servers

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How It Works

Step 1: Add the widget (30 seconds)

<script src="https://cdn.pocketping.io/widget.js"></script>
<script>
  PocketPing.init({ projectId: 'YOUR_PROJECT_ID' });
</script>

Step 2: Connect your messaging app

Choose Telegram, Discord, or Slack (or all three). When a visitor sends a message, you get a notification.

Step 3: Reply from anywhere

Reply directly from your phone. The visitor sees your response in real-time.

That's it. No complex setup, no dashboard to monitor.

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Architecture Overview

PocketPing offers 4 deployment options to fit your needs:

Option 1: Serverless (Lite — Telegram)

The fastest and cheapest path: a free Cloudflare Worker with no server and no database to manage. Best for a Telegram-only chat that gives every visitor their own topic. The bot token stays server-side in the Worker (never in the browser). Deploy guide →

Option 2: Hosted (SaaS)

The easiest way - we handle everything:

Option 3: Bridge Server (Self-Hosted Standalone)

Run our standalone Go server on your infrastructure:

Option 4: SDK Integration (Self-Hosted Custom)

Embed PocketPing into your existing backend using our SDKs:

Option	Best For	Setup Time
Serverless (Lite)	Free Telegram chat, no server/DB	~1 minute
Hosted (SaaS)	Quick start, no infrastructure	5 minutes
Bridge Server	Self-hosting without custom logic	15 minutes
SDK Integration	Full control, custom workflows	30+ minutes

Component	Description
Widget	Chat interface embedded on your website (~60 KB gz CDN / ~32 KB gz ESM)
pocketping.io	Hosted SaaS service (zero setup)
Bridge Server	Standalone Go binary for self-hosting
SDK	Libraries for Node.js, Python, Go, PHP, Ruby

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Quick Comparison

Feature	PocketPing	Traditional Chat
Reply from phone	✓ Native app	Clunky mobile web
Notifications	✓ Your existing apps	Yet another app
AI fallback	✓ Built-in	Premium add-on
Self-hosting	✓ Free	Enterprise only
Widget size	~60 KB gz (32 KB ESM)	60-90KB
Per-seat pricing	None	$15-50/seat

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Next Steps

Ready to get started?

Quick Start → Get running in 5 minutes with the hosted service

Backend SDKs → Node.js, Python, Go, PHP, Ruby with built-in bridges

API Reference → Build custom integrations

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Questions?

Use the chat widget on this page (yes, it's PocketPing!) or open an issue on GitHub.